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Privacy Statement
This is the privacy statement of B.V. Technisch Bureau Duspra (hereinafter: “Duspra”), located in
Maarn, registered with the Chamber of Commerce under number 24231822.'


Duspra respects your privacy and processes your personal data lawfully and carefully. The
processing of your personal data is carried out in accordance with the General Data Protection
Regulation. This privacy statement describes how Duspra handles your personal data.
 

Purposes of data processing
We process your personal data to contact you or to strengthen the relationship. You determine
how far our relationship goes. For each service, we ask you to share certain information with us.
In the following paragraphs, we explain why we need your data and what we use it for.


If you no longer wish us to keep your data after previous contact moments, you can always
indicate this. We will then destroy your data wherever possible and stop processing it.


Current customers
If your organization is a customer of Duspra, your data will be processed as part of the further
handling of your order. This includes data such as contact and invoice details. Additional data
about your organization is not mandatory and is only used to improve our services.


Orders
When placing an order, we ask for data that is necessary for processing your order. Your data is
stored in our ERP system so that we can contact you about your order and keep track of your
order history. Your data is only shared with third parties if necessary. In the section on retention
periods, you can find out how long your data is stored.


Processing orders and payments
When placing an order, payment is handled by a third party supervised by ‘De Nederlandsche
Bank’. This party only has access to your payment details that are necessary to carry out the
transaction. For telephone or email orders, payment is handled internally. Your contact and
invoice details are stored in our ERP system.


Non-binding quote or contact request
If you request a non-binding quote via the website, we ask for your company name, contact
person, telephone number and email address. This data is stored in our ERP system and used to
contact you during or after the quote is issued. Less data is requested for the contact form. This
data is only necessary to contact you and is not stored. In the section on retention periods, you
can find out how long your data is stored.


Newsletter
You can sign up for the newsletter via www.duspra.nl. If you are a (buying) customer with us, we
will send you newsletters. You can unsubscribe at any time by clicking on the unsubscribe link
under each newsletter or by contacting us. We use a newsletter tool for the newsletter. For this
we share your email address with a third party with whom we have concluded a processing
agreement. This party does nothing with your data except sending our newsletter. In the
paragraph retention periods you can find how long your data is stored.


Transport
To deliver your order to you, we are obliged to share your address details with the
carrier/transporter and his or her contact person. In the case of transport via the parcel service,
only the delivery address is shared. The following data is passed on for special transport: contact
person, telephone number and loading/unloading time.


Retention periods
The data you enter on our website is stored for a maximum of 3 months. Other data in our ERP
system will remain stored as long as we deem it necessary or if you indicate otherwise. If you
have signed up for our newsletter, your email address will be stored until you unsubscribe.


Cookies and IP addresses
We only use functional and analytical cookies. These cookies are necessary to properly operate
the website and to keep statistics.
 

Your personal data may be used for the personalization of advertisements and the cookies can
be used for personalized and non-personalized advertisements.
 

Your IP address is anonymized and is therefore not stored. Through analytical cookies we gain
insight into the use of the website. The privacy of you, the visitor, is guaranteed with these
analytical cookies. With this data we can optimize our website and improve your user experience.
 

Google Analytics
To comply with the requirements of Google Analytics, we would like to provide you with extensive
information about the use of Google Analytics on our website (www.duspra.nl).


We use Google Analytics to analyze and improve the use of our website. Google Analytics
collects data about your visit to our website, such as the pages you visit, the time you spend on
our website, and the frequency of your visits. This data is used to help us improve and optimize
our website.


Google Analytics uses cookies to collect data about your visit to our website. These cookies are
used to collect information about your use of our website and to prepare reports on website
activity.
 

Google Analytics does not share this information with third parties, unless required by law or
when third parties process data on behalf of Google Analytics. Duspra has no influence on this.
We would like to point out that you can refuse the use of cookies by adjusting your browser
settings.
 

You can find more information about how Google processes your personal data after you have
given your consent on this website: https://policies.google.com/technologies/partner-sites. On
this website, you can read about what data Google collects, why Google collects this data, and
how you can update, manage, export, and delete this data. You can also find more information
about your rights and compliance with the data protection laws of the European Union or the
United Kingdom.


Access, correction, and right to object
If you want more information about our privacy policy or want to request access, correction or
deletion of your data, please contact us using the details below. You can reach us in writing or by
phone.


B.V. Technisch Bureau Duspra
Amersfoortseweg 24-14
3951 LB Maarn
T: 0180 410100
M: info@duspra.nl


Adjusting privacy statement
We, B.V. Technisch Bureau Duspra, reserve the right to adjust this privacy statement at any time.
The changes will be published on the website www.duspra.nl. You can find the date of the last
adjustment at the bottom of the privacy statement.
 

Date of privacy statement Duspra: 17 January 2024.